Mission Services of London is so grateful for the many volunteers across our organization who volunteer their time and energy to our programs and services.  We simply could not survive without the selfless efforts of so many.

Although we formally recognize and acknowledge them during National Volunteer Week, we are continually appreciative each and evert day of the year.

Meet Haley Broadbent: a dedicated and valuable volunteer who is putting her number crunching skills to good use.

It’s that time of year again.  People all over the country are pulling out calculators and receipts in an effort to prepare income tax documents for the government. This can be a stressful time full of uncertainty and confusion, especially for those who are dealing with the added stresses of poverty and homelessness.  “There are so many benefits that are available for those in poverty,” says Haley Broadbent, a Mission Services of London volunteer.  “If you don’t do your taxes, you won’t get those benefits.  It’s that simple.” 

Haley is putting her exceptional math skills to good use.  She donates her time and energy to helping Mission Services of London’s clients navigate through this stressful process. In 2011, she began volunteering with the Community Volunteer Income Tax Program.  This program, run through Canada Revenue Agency provides tax returns, at no charge, for those who simply could not afford the help. “I saw such a need,” Haley explains.  “A lot of people have no idea the benefits they are entitled to.”

Soon, Haley began coordinating the tax clinic at the Men’s Mission & Rehabilitation Centre and volunteers countless hours of her time sorting through a maze of paperwork to get clients up to date.  “Some can’t apply for Ontario Works and other benefits until their taxes are current,” she says.  “It feels so good letting clients know they may have a refund coming in.” 

Haley has prepared hundreds of tax returns for clients of Mission Services of London which often involves a great deal of patience and compassion.  A long time Londoner and mother of five, Haley understands too well the stresses that financial struggles can bring. “At different points in my life, I’ve had to access many services in the city,” she explains.  “It’s kind of nice to give back.”

Thank you to Haley and to all of our volunteers.  Help us to recognize these extraordinary individuals during National Volunteer Week.

For information on how you can volunteer click HERE or contact Melissa Tiller, Volunteer Relations Coordinator at 519 433 2807.